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Our consulting services offer the following:

  • SPA DEVELOPMENT
  • Needs Analysis & Feasibility Studies
  • Spa Concept & Brand Development
  • Market Research
  • SWOT/TOWS Analyses
  • Interior Design Consulting
  • Conceptual, Vision, and Strategic Planning
  • OPERATIONS & FINANCE
  • Operational Consulting
  • Spa Management and Ongoing Support
  • Financial/Profitability Analysis
  • Staff Recruitment
  • Retail Buying, Partnerships, Promotions
  • Retail Financials, Accounting Practices, Point of Sale Systems
  • Spa Software & Online Booking Recommendations and Implementation
  • Re-Opening & Operating During COVID-19 Services
  • AUDITS & EVALUATIONS
  • Complete, In-Depth Analysis
  • Staffing Review
  • Operational Review & Overhaul
  • Menu Evaluation
  • Evaluation of Guest Standards, amenities, experience, retention
  • Brand Evaluation, Marketing, Social Media, Guest Perception
  • Space Planning, Facility Flow, Space Utilization
  • Benchmarking, Budgets, Goals, Standards with 1-year & 3-year Performance Plans
  • TRAINING & EDUCATION
  • Five-Star Standards Education and Training
  • Management Training
  • Staff Training
  • Sales & Marketing Training
  • COVID-19 Sanitation & Hygiene Training

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