Hospitality Management Services

Redefining Hospitality & Targeting Business Development since 1985

Our consulting services offer the following:

SPA DEVELOPMENT
  • Needs Analysis & Feasibility Studies

  • Spa Concept & Brand Development

  • Market Research

  • SWOT/TOWS Analyses

  • Interior Design Consulting

  • Conceptual, Vision, and Strategic Planning


OPERATIONS & FINANCE
  • Operational Consulting

  • Spa Management and Ongoing Support

  • Financial/Profitability Analysis

  • Staff Recruitment

  • Retail Buying, Partnerships, Promotions

  • Retail Financials, Accounting Practices, Point of Sale Systems

  • Spa Software & Online Booking Recommendations and Implementation

  • Re-Opening & Operating During COVID-19 Services


AUDITS & EVALUATIONS
  • Complete, In-Depth Analysis

  • Staffing Review

  • Operational Review & Overhaul

  • Menu Evaluation

  • Evaluation of Guest Standards, amenities, experience, retention

  • Brand Evaluation, Marketing, Social Media, Guest Perception

  • Space Planning, Facility Flow, Space Utilization

  • Benchmarking, Budgets, Goals, Standards with 1-year & 3-year Performance Plans


TRAINING & EDUCATION
  • Five-Star Standards Education and Training

  • Management Training

  • Staff Training

  • Sales & Marketing Training

  • COVID-19 Sanitation & Hygiene Training