Needs Analysis & Feasibility Studies
Spa Concept & Brand Development
Market Research
SWOT/TOWS Analyses
Interior Design Consulting
Conceptual, Vision, and Strategic Planning
Operational Consulting
Spa Management and Ongoing Support
Financial/Profitability Analysis
Staff Recruitment
Retail Buying, Partnerships, Promotions
Retail Financials, Accounting Practices, Point of Sale Systems
Spa Software & Online Booking Recommendations and Implementation
Re-Opening & Operating During COVID-19 Services
Complete, In-Depth Analysis
Staffing Review
Operational Review & Overhaul
Menu Evaluation
Evaluation of Guest Standards, amenities, experience, retention
Brand Evaluation, Marketing, Social Media, Guest Perception
Space Planning, Facility Flow, Space Utilization
Benchmarking, Budgets, Goals, Standards with 1-year & 3-year Performance Plans
Five-Star Standards Education and Training
Management Training
Staff Training
Sales & Marketing Training
COVID-19 Sanitation & Hygiene Training