so·lu·tion
/səˈlo͞oSH(ə)n/
noun
plural noun: solutions
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1.
a means of solving a problem or dealing with a difficult situation.
"there are no easy solutions to financial and marital problems"
PLANNING
“Someone’s sitting in the shade today because someone planted a tree a long time ago.” - Warren Buffett.
Luxury hotels and resorts cater to guests with the highest expectations, individuals who value not just comfort, but true distinction. For independent properties without the reach of a national brand, earning and sustaining that level of trust requires focus, creativity, and a deep understanding of the market.
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At Hospitality Management Services (HMS), we’ve had the privilege of helping independent owners meet that challenge for nearly four decades. Our role is never about overshadowing the property’s identity, it’s about enhancing it. We work quietly yet intentionally, crafting bespoke marketing strategies and operational plans that reflect the individuality of each hotel while upholding world-class standards.
We seek partnerships with owners who share our service philosophy and commitment to excellence, often through performance-based management agreements that make our success inseparable from theirs. In select cases, we structure these agreements to directly demonstrate the measurable value we bring.
Our leadership team approaches each property with an owner’s mindset, entrepreneurial, agile, and invested in long-term success. Whether refining guest experiences, preserving product quality, building loyal teams, or optimizing financial performance, our aim is simple: to serve with integrity, deliver beyond expectation, and leave a legacy of excellence that speaks for itself.
STRATEGY
Navigating a New Era in Hospitality and Construction Investment
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The hospitality and construction sectors are undergoing profound change. Global capital flows, heightened competition for quality assets, rapid technological advancement, and shifting guest and customer expectations are redefining what it takes to succeed. In this environment, past formulas no longer guarantee future results.
We approach this new era with a grounded belief: long-term success comes from combining innovation with integrity. Our role is not simply to chase trends, but to help our clients navigate them with clarity, discipline, and foresight. Working in close partnership, we focus on:
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Structuring capital and financing strategies that serve both immediate needs and future ambitions
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Strengthening operational efficiency without sacrificing service or quality
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Shaping portfolios for enduring value, not just short-term gains
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Leveraging technology as a tool for smarter, more informed decisions
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Understanding and adapting to evolving customer expectations with empathy and precision
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By aligning strategy, operations, and technology, we aim to equip our clients not just to withstand change, but to lead with purpose and resilience. Our commitment is to create lasting value, measured not only in returns, but in the trust we earn and the legacies we help build.
RESULTS
At HMS, Sales & Marketing Is More Than a Function , It’s a Commitment!
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Sales and marketing have always been among HMS’s greatest strengths, not because we chase recognition, but because we’ve built our reputation on consistent, principled performance. Over the years, this reputation has drawn some of the industry’s most accomplished sales professionals to our team, individuals who know they will be supported, trusted, and equipped to succeed.
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We believe talent thrives in an environment that invests in its people. Through ongoing training, mentorship, and performance-based recognition, we cultivate teams who not only excel in their craft but are deeply committed to the success of the properties they represent.
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The results speak for themselves. Whether introducing a new property to the market or revitalizing an existing one, we’ve helped owners achieve measurable gains in Net Operating Income, ADR, RevPAR, TripAdvisor rankings, and gross revenue, often within the first year. These improvements consistently exceed projections and redefine what’s possible for independent hotels.
Across our portfolio, HMS-managed properties outperform their competitive sets in yield and market share, often becoming leaders in their category and raising the bar for guest experience in their markets.
Our approach is rooted in discipline, insight, and a genuine passion for service, ensuring our success is not only repeatable but sustainable. We measure our achievements not just in numbers, but in the trust of our partners and the satisfaction of the guests we ultimately serve.